Why is My Epson Printer Not Printing After Changing Ink?

Epson printers are known for their reliability when it comes to creating professional documents and high-quality photos. But as reliable as they are, they still give users a bit of a headache from time to time. One of the most common problems that you may encounter with your printer is when it suddenly stops printing after replacing one or all of its empty Epson ink cartridges.

There are many reasons why an Epson printer doesn’t print after changing its ink or even though its ink is full. Generally speaking, it’s because the Epson printer doesn’t recognize your ink cartridge or still think it’s empty. Let’s take a look at some of the most common causes of this problem and the solutions to each one of them.

Epson Stylus

Why is my Epson Printer not printing when the ink is full?

With this particular Epson printer problem, the fault may lie with the printer or from its ink cartridges. When it’s the former, it can be dealt with via simple checks.

Why-is-my-Epson-Printer-not-printing-when-the-ink-is-full
  • Make sure that the printer is properly turned on and is plugged into a reliable power source. 
  • The Epson printer must be connected to your computer via USB or a Wireless-Network.
  • Check if there is still paper in the input tray. Make sure that you are using the correct media, and they are properly loaded on your printer to avoid potential paper printing errors.
  • The printer must not be showing an Error signal.
  • The print head must be clean and free from ink clogs.

Why is my Printer not printing after changing Cartridges?

If you have completed the above steps and the issue still lingers, then it may be because there is a problem with your ink cartridges. 

1. Take out the Protective Taping

The majority of ink cartridge products come with a tiny band of protective taping that seals the print nozzle. Its main purpose is to block the nozzle, stopping ink from leaking out when the cartridge is stored or shipped. If you forget to take out the protective taping when installing the ink cartridge, the ink won’t come out from the cartridge’s nozzles. Make sure to remove this protective tape once you load a new ink cartridge in your printer to ensure smooth printing.

Cartridges-protective-tapping

2. Bypass Epson Cartridges Check 

Your Epson printer may have failed to recognize the new ink cartridge, or its ink level system has read it as empty. For numerous Epson printer models, there’s a way to bypass this built-in ink checking system through a quick cartridge reset. 

  1. Raise the printer’s top cover and then hold the Ink button.
  2. Let the Ink Cartridge Holder move towards the proper cartridge access position. 
  3. Open the Lid of the cartridge that’s “out” of ink and then lower it back without taking the cartridge out. 
  4. Close the printer cover and resume printing.

The ink cartridge reset process may differ slightly between Epson printer models. Refer to your printer’s user manual if you want to know the reset process of your printer.

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3. Conduct an Extended Cleaning Cycle

If you have stored an ink cartridge for a certain period, the ink inside its tank may have started to dry up. Conduct an extended cleaning cycle to help resolve the problem and allow the printer to recognize the ink cartridge. 

Look for something that resembles a “Cleaning” button in your Epson printer and long-press it for 3 seconds. Consult the product’s user manual to learn more about conducting an extended cleaning cycle on the device. Once you have completed the cleaning cycle, try to do a test print to determine whether printing is back to normal.

Printer-button

4. Ink Cartridge Refilling Problems

Opting to refill your ink cartridges instead of purchasing new replacements is a good way to save money and the environment. Refilling ink cartridges, though, has its fair share of challenges. If not done properly, it will result in potential problems in printing.

It would help if you made sure that the refilled ink reaches towards the bottom of the tank. To resolve this problem, remove the faulty ink cartridge and inject additional ink into the sponge via the exit hole. 

Ink flow can also get disrupted or blocked due to air bubbles that form inside the reservoir. Pull out the problematic cartridge and leave it unused for around 60 minutes, allowing the air bubbles to dislodge naturally. You can also try tapping the ink cartridge gently to disperse the bubbles.

Epson Printer Problems and Solutions

You may encounter other printing problems with your Epson printer soon. If you do, try contacting Epson’s customer support for some help or refer to the product user manual for troubleshooting tips. Try checking out our blog to learn more about common Epson printer problems and how to resolve them like fixing an Epson printer error code 0x97 and more.

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190 Comments

  • Silviano Vasquez

    How do I get rid of error c ode 033001

    Reply
    • Julia Page

      This error is an indication that your printhead won’t be able to read the instruction, or switch right from left. It may be in your printer, your machine, or both a software issue. It can also be due to incorrect installation of cartridges. You can try this method to resolve the issue:

      1. Turn on the printer and check if the cartridges are mounted correctly.
      2. When the ink cartridge is exhausted in the printer then immediately replace it with a new one.
      3. Then test the little metal clips that direct chip touch and clean the dust with a cloth as well.
      4. Make sure that the cartridge chip is washed too.
      5. After that reinstall the printer driver in your operating system.

      Reply
  • Marion

    Hello, my Epson printer keeps telling me that there is a paper size mismatch. I have loaded A4 paper and set printer to A4 but it still keeps telling me there is a mismatch. Please help before I tear my hair it?

    Reply
    • Julia Page

      When you add a printer, it is configured to a default paper size based on the current regional setting. If you alter your regional settings to a region that uses a different paper size, the existing printer is not automatically updated to use the new paper size. To resolve the issue:

      1. Click Start, point to Settings, and then click Printers.
      2. Right-click the appropriate printer, and then click Properties.
      3. Click the Paper tab, and then click the paper size you want to use in the Paper Size box.
      4. Click OK, and then close the Printers folder.

      Reply
  • Donna M Glancy

    Help, I have an Epson XP310. I put a new black cartridge in (Epson).
    Cleaned the nozzles etc; It is set to print black. When I print from the
    computer it comes out black, but when I go to make a copy its coming out blue. What the heck it worked fine the day before.
    Thank You,
    Donna

    Reply
    • Julia Page

      Hello Donna! You can re-check nozzle-check output as a blue color cast on prints is often caused by yellow ink not getting through in sufficient quantity.

      Reply
  • Phil Taylor

    I’ve re-filled the ink cartridges on my ET 2650 printer but it doesn’t recognise the ink & still thinks it’s empty. How do I tell it to find it?

    Reply
    • Julia Page

      Hello Phil,

      Ensure that the cartridge chip is clean, free of ink smear and debris.
      Ensure that the printer’s contact pin is clean, free of ink smear and debris
      Verify that the cartridge is seated in the printer securely.
      Push it down hard till you hear a click. Once it is inside, shake it with your finger back and forth. If the cartridge appears to be loose, put folded paper to the back and thus press the cartridge further to have good contact with the printer.

      I hope this helps!

      Reply
  • Jhoe

    Thank you. It solved my problem. Soluition no. 2 works.

    Reply

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