4 Common Problems of HP Deskjet 3755 Ink Cartridges – HP Ink Cartridge Issues

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Are you having problems with your HP Deskjet 3755 printer? Let us show you how you can solve various HP ink cartridge problems here!

HP Deskjet printer 3755 is a small all-in-one printer with a unique style that is designed particularly for millennials who want to print photos conveniently from their mobile devices. It supports USB and Wifi connections with an unusual scan beam above it that houses its control panel.

As for quality, text quality is average and graphics is below average but it has great color accuracy so it can produce above-par photos. The HP printer doesn’t work well with exotic fonts, but it’s great if you’ll stick to standard fonts. Also, it lacks an automatic document feeder and a flatbed so you need to feed papers one by one.

Overall, HP Deskjet 3755 is among the slowest printers but it can suffice for your basic printing needs. But what if it starts giving you unsatisfactory printouts? Chances are, there might be problems with your ink cartridges. Here, we list down the common HP ink cartridge problems and how you can solve them on your own. So read on!

CONTENT

Overview of the Top 5 HP Ink Cartridge Problems

What Are the Causes of Ink Cartridge Problems?

How Do You Fix Printer Ink Problems?

Overview of the Top 5 HP Ink Cartridge Problems

First of all, we’ve compiled the top ink cartridge-related problems that users encounter with their HP 3755 printers below. Actually, most of these problems stem from one bigger problem so you can pretty much solve many of them using the same solutions.

Here are the common ink cartridge problems:

  1. The HP printer has ink but is not printing properly
  2. The HP printer is printing blank pages (very light lines of ink)
  3. The HP printer can’t detect ink cartridges

Related problems:

    • Missing cartridges
    • Ink Cartridge Failure
    • Incompatible Cartridge
    • Depleted Ink Cartridge
    • Cartridges in the wrong slot

4. Color ink or printer black ink is not printing

5. Print quality is poor (faded texts, warping, streaks, smears, skipping lines, and others)

What Are the Causes of Ink Cartridge Problems?

So why do you encounter the cartridge issues in the previous section? Below are the main possible reasons that can cause one or more of these problems:

    • You are using an incompatible ink cartridge replacement
    • You are using an incorrect paper size (the paper is not suitable for your application)
    • Clogged ink cartridges because of dried ink. This usually happens if you haven’t used your printer for a long time.
    • Empty ink cartridges
    • A failed connection between the HP printer and ink cartridges
    • Outdated HP printer driver
    • Missing or damaged Printer Spooler files

How Do You Fix Printer Ink Problems?

Now that you have an idea about what’s causing your cartridge problem, let us now proceed to the different methods on how you can fix each one. 

Although you can find the solutions to each individual problem in your HP Deskjet 3755 manual or online, it would be a hassle to read multiple articles just to solve your problem. Here, we made the process easier for you because we have already compiled all of these cartridge problems along with their solutions.

Below are the summarized solutions for each issue. You can find the detailed steps of each solution in the last section of this article. Make sure to follow the first solutions before proceeding to the next ones on the list and try printing after doing each one to see if the solution worked for you.

#1 How Do I Fix My HP Printer That Prints Blank Pages?

Solutions to follow:

  • Solution #2. Choose the Correct Type of Paper
  • Solution #5. Make Sure That Your Cartridges Have Sufficient Ink
  • Solution #7. Replace Empty/Problem Ink Cartridges
  • Solution #8. Remove and Then Reinstall the Printer’s Ink Cartridges
  • Solution #9. Update Your Printer Driver
  • Solution #10. Reset the Printer Spooler Service
  • Solution #11. Run the Printer Troubleshooter
  • Solution #12. Clean the Ink Cartridges Automatically
  • Solution #13. Clean the Ink Cartridges Manually
  • Solution #14. Align the Ink Cartridges

#2 How Do I Fix an HP Printer Cartridge Error?

Solutions to follow:

  • Solution #4. Reset Your HP Printer
  • Solution #8. Remove and Then Reinstall the Ink Cartridges
  • Solution #6. Identify if a Cartridge Has a Problem
  • Solution #7. Replace Empty/Problem Ink Cartridges
  • Solution #13. Clean the Ink Cartridges Manually
  • Solution #15. Ensure That the Carriage Is Moving Freely

#3 How Do I Fix an HP Printer Not Printing Color Ink or Black Ink?

Solutions to follow:

  • Solution #1. Use Reliable HP Ink Cartridges
  • Solution #5. Make Sure That Your Cartridges Have Sufficient Ink
  • Solution #7. Replace Empty/Problem Ink Cartridges
  • Solution #14. Align the Ink Cartridges
  • Solution #12. Clean the Ink Cartridges Automatically

#4 How Do I Fix Poor Print Quality in My HP Printer?

Solutions to follow:

  • Solution #1. Use Reliable HP Ink Cartridges
  • Solution #2. Choose the Correct Type of Paper
  • Solution #3. Check Your Print Settings
  • Solution #5. Make Sure That Your Cartridges Have Sufficient Ink
  • Solution #6. Identify if a Cartridge Has a Problem
  • Solution #7. Replace Empty/Problem Ink Cartridges
  • Solution #16. Clean Ink Smears
  • Solution #14. Align the Ink Cartridges
  • Solution #17. Print a Diagnostics Page & Examine It
  • Solution #12. Clean the Ink Cartridges Automatically (Align the ink cartridges afterward.)
  • Solution #13. Clean the Ink Cartridges Manually

After cleaning the ink cartridges manually and reinstalling them, make sure to perform another alignment process.

List of Solutions

Finally, let us proceed to the step-by-step guides on how to solve the above printer issues:

Solution #1. Use Reliable HP Ink Cartridges

Using high-quality ink cartridges is important to make sure that your printer will be able to read your new ink cartridges.

Since HP 3755 cartridge has an extremely low page yield and has a very high cost-per-print, it would be practical to buy cheaper alternatives such as aftermarket cartridges. However, you also need to make sure that you buy reliable ones. Do a thorough background check on your aftermarket cartridge manufacturer before making a decision on buying from them.

We can guarantee your 100% satisfaction if you buy YoyoInk’s HP Deskjet 3755 ink cartridges. They come with a 2-year money-back guarantee and are resistant to fading, bleeding, and smudging. Buy now to get the best deals!

Solution #2. Choose the Correct Type of Paper

Below are the recommended paper types for different applications:

    • ColorLok Plain Paper: Everyday text prints
    • HP Advanced Photo Paper: Dense prints like high-contrast photos or graphics

Moreover, here are some tips you can follow:

    • Some papers cannot absorb ink well, so make sure to use recommended papers.
    • Store unused photo papers in their original packaging to maintain their quality.
    • Don’t use curled or wrinkled paper. This can cause paper jams.
    • Load papers into the input tray with their print side up.

Solution #3. Check Your Print Settings

Check if you have selected the right print settings for your job. Try modifying the following properties:

    • Grayscale or Black & White printing
    • Print Quality (Best, Normal, or Draft)
    • Paper Size
    • Paper Type

Solution #4. Reset Your Printer

Follow the steps below to reset your printer:

    1. With your printer turned on, unplug the power cable from its back and then from the power source.
    2. Wait for 60 seconds before reconnecting the power cable to the power source and then to your printer. It is recommended to connect your printer directly to a wall socket.
    3. Turn on your printer to finish resetting it.

Solution #5. Make Sure That Your Cartridges Have Sufficient Ink

Here are the steps on how to check the estimated ink levels for Windows and macOS users:

For Windows Users

    1. Search your computer for the model name of your printer.
    2. Click it from the results to open HP Printer Assistant. The estimated ink levels will be shown there.

For macOS Users

    1. Go to your computer’s System Preferences and then to Printers & Scanners.
    2. Find your printer and click on it.
    3. Go to Options & Supplies and then Supply Levels.

Replace any ink cartridge that is low in ink.

Solution #6. Identify if a Cartridge Has a Problem

To know if the problem lies on your cartridges, you can check whether they are defective or not through your printer’s Ink Alert light.

 

Step 1. Check if the Tri-Color Ink Cartridge is Defective
    1. Open your printer’s cartridge access door. It will move toward your printer’s center.
    2. Wait until  the carriage becomes stable and silent.
    3. Press down the black ink cartridge gently to release it before pulling it out. Make sure not to touch its metal contacts and ink nozzles. Otherwise, you will damage the ink cartridge.
    4. Close your printer’s cartridge access door. Blinking Ink Level for the tri-color cartridge icon means it is defective. Otherwise, it is okay.
    5. Reinstall the black ink cartridge into its slot by pushing it until it clicks into place.
Step 2. Check if the Black Ink Cartridge is Defective
    1. Uninstall the tri-color ink cartridge as you did above.
    2. Close the ink cartridge door.
    3. Blinking Ink Level for the black ink cartridge icon means it is defective. Otherwise, it is okay.

Solution #7. Replace Empty/Problem Ink Cartridges

The steps for replacing defective ink cartridges are just the same as how you uninstalled and reinstalled the ink cartridges in the previous solution. But instead of reinserting the same ink cartridge, you replace it with a new one. Below are a few tips when replacing ink cartridges:

    • Make sure that you removed the protective tape of the ink cartridge.
    • Always use ink cartridges that are compatible with your printer.
    • Insert the ink cartridges into their appropriate slots.

Solution #8. Remove and Then Reinstall the Ink Cartridges

You can also try reinstalling your ink cartridges and make sure that they snap perfectly into their respective slots. Follow the same tips in Solution 6 on how to properly remove and install cartridges.

Solution #9. Update Your Printer Driver

Updating the HP Deskjet 3755 driver can also help get rid of ink cartridge issues:

    1. Go to HP Customer Support’s official website.
    2. Go to the Software and Drivers menu.
    3. Click on Printer.
    4. Search for your printer’s model.
    5. Download necessary driver and firmware.
    6. Install them once the download is finished.

Solution #10. Reset the Printer Spooler Service (Windows)

Here are the steps on how to restore the Printer Spooler service:

    1. Search for service on your computer.
    2. Click on the Services app.
    3. Look for Printer Spooler and then right-click on it.
    4. Click Stop and then OK.
    5. Go to File Explorer.
    6. Enter C:\Windows\System32\spool\PRINTERS on the address bar.
    7. Delete all files inside the folder.
    8. Go back to the Services window.
    9. Double-click on Printer Spooler and click on Start this time.
    10. Make sure that you set Startup Type to Automatic.
    11. Click OK.

Solution #11. Run the Printer Troubleshooter

Microsoft has a built-in printer troubleshooter you can use to resolve your problem:

    1. Open the Troubleshoot Settings window on your computer by searching it on your computer.
    2. Choose the Printer option.
    3. Click on Run the Troubleshooter.
    4. Wait for the process to finish.

Solution #12. Clean the Ink Cartridges Automatically

Dirty or clogged ink cartridges can cause many other printing issues. How Do You Unclog a Printhead? Follow the steps below on how to automatically do it:

For Windows Users

    1. Load the input tray with plain paper.
    2. Launch the HP Printer Assistant window by searching your printer on your computer.
    3. Click on Maintain Your Printer > Device Services > Clean Cartridges.
    4. Wait for the Print Quality Diagnostic page to be printed.

For macOS Users

    1. Load the input tray with plain paper.
    2. Open the Printers & Scanners window from System Preferences.
    3. Choose your printer and click Options & Supplies > Utility > Open Printer Utility.
    4. Click on Clean Printheads > Clean.
    5. Wait for the Print Quality Diagnostic page to be printed.

After doing the OS-specific steps above, examine the printed Print Quality Diagnostic page. Click Finish for acceptable print quality. Click the second cleaning level otherwise and follow the on-screen instructions. You need to note that badly clogged ink cartridges need multiple cleaning processes. However, wait for 30 minutes before doing another cleaning process.

Solution #13. Clean the Ink Cartridges Manually

If the automatic printhead cleaning process didn’t work, you need to do it manually. Before you start, remember that this process should only take a few minutes. You need to reinstall the ink cartridges to your printer within 30 minutes. Or else, they will get damaged.

    1. Prepare distilled water, lint-free cloth, and cotton swabs.
    2. Uninstall the ink cartridge you want to clean.
    3. Hold the ink cartridge by its sides and locate the cartridge’s metal ink cartridge contacts.
    4. Lightly dampen the cotton swab or lint-free cloth with distilled water.
    5. Wipe the metal contacts of the ink cartridge without smearing any ink on the other parts of the cartridge.
    6. Once done, clean the contacts inside your printer too.
    7. Wipe the contacts to dry them before reinstalling the ink cartridges.

For ink cartridge error messages, if this solution didn’t make the error disappear, try restarting your printer.

Solution #14. Align the Ink Cartridges

Here are the steps on how to align the ink cartridges:

    1. Load your printer with plain paper.
    2. Open the HP Printer Assistant window.
    3. Click on Maintain Your Printer > Device Services > Align Cartridges.
    4. Wait for the alignment page to be printed.
    5. Follow the on-screen instructions on how to align the ink cartridges.

Solution #15. Ensure That the Carriage Is Moving Freely

The carriage might be jammed which causes your printer not to print anything. To fix this, follow the steps below:

    1. Open the cartridge access door and wait until it becomes idle and noiseless.
    2. With your printer turned on, unplug the power cable from its back.
    3. Check if there are any objects or paper stuck in the cartridge area and remove them. For jammed papers, use both of your hands to carefully pull them out.
    4. Push the printer carriage towards the right and remove any object or paper blocking its path.

Solution #16. Clean Ink Smears

Below are the steps to automatically clean ink smears:

For Windows Users

    1. Load your printer with plain paper.
    2. Launch HP Printer Assistant.
    3. Go to Maintain Your Printer > Device Services > Clean Printer.

For macOS Users

    1. Load your printer with plain paper.
    2. Open Printers & Scanners from System Preferences.
    3. Find your printer and click Options & Supplies > Utility > Open Printer Utility.
    4. Click on Clean Back of Page Smear > Clean.

Solution #17. Print a Diagnostics Page & Examine It

For this last solution, follow these steps:

For Windows Users

    1. Load your printer with plain paper.
    2. Open HP Printer Assistant.
    3. Click Maintain Your Printer > Device Services > Print Quality Diagnostics Page.

For macOS Users

    1. From the Printers & Scanners window, click on your printer.
    2. Click Options & Supplies > Utility > Open Printer Utility >  Print Quality Diagnostics > Print.

After doing the above steps, follow the instructions on the print quality diagnostic page on whether to clean the ink cartridges or align your printer.

Wrapping Up

We did our best in compiling the commonly encountered HP ink cartridge problems here and the different ways on how you can solve each one. So hopefully, this comprehensive guide was able to help you get rid of your cartridge problem. For more HP printer troubleshooting guides and ink cartridge errors, check out our other blogs below:

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